Frequently Asked Questions.
What does the pricing include?
Our standard pricing includes free delivery (within 25 miles of radius of Northport/Tuscalooa), installation, and pick-up for customers within our primary service area (See Below).
Parties are limited to the hours of 8AM to SUNSET. If time adjustments are necessary for your party, please alert our staff during the reservation process.
What is your primary service area? / How far do you deliver?
Our primary service area extends to locations within a 25-mile radius of Northport/Tuscaloosa. Delivery requests that exceed this distance are still possible but may require a distance fee. Extended delivery requests are common and we try our best to make it work!
How can I make a reservation?
Book easily online by clicking any “Book Now“ button! It is the easiest way for us to track everything.
In order to reserve your unit/date of service, your payment is required at the time of booking.
Payments can be made using debit/credit card. If you have questions about forms of payment, please contact us at 2057992089.
* Please be aware, your reservation requires us to remove your selected unit from our available inventory. For this reason, reservations are non-refundable. See below FAQ for details.
What if I cancel my event?
If your reservation has to be rescheduled due to weather, you can reschedule your inflatable for another day. This credit will remain valid for 365 days from the initial service date. Any credit not used within 365 days will be forfeited. Please call our offices to reschedule at 2057992089.
Do we have to keep the unit plugged in the entire time?
Yes. The blower keeps the unit filled with air in order to hold its shape. Once unplugged, the unit will deflate and lose its form.
What do I need to know before I reserve a rental?
Evaluate the dimensions of the request unit and ensure that you have an appropriate space. Please consider trees, utility lines, etc. Unit dimensions are listed on our website for all inflatables on the “details” page of each unit.
Due to safety requirements, customers must have a relatively level grass or concrete surface. Fun Master Inflatables cannot place a rental unit on an unlevel surface.
Most of our units can be powered by a regular household outlet. A 50-foot extension cord will be provided with each unit. Please ensure that you have an easily accessible outlet within 50 feet of desired placement. If a further distance is required for power, please alert our staff at the time of reservation so that proper arrangements can be made.
For approved wet units, customers must supply an appropriate water source and hose. We keep one extra on the truck - Just in case!
An adult operator is required at the entrance of each unit at all times of use. Inflatables are not manned by Fun Master staff unless requested for major events.